Business member spotlight: Autocraft Collision Repair
Picture this: Two young specialists with decades of experience in the auto body business. What happens when you give them a chance to make it on their own?
That’s exactly what CoastHills did for Robert Hancock and Keith Hamm in early 2013, and the result was Autocraft Collision Repair.
“We first approached one of the big banks in our area, and they barely gave us the time of day,” said Robert. After being chased away, they turned to Rob Covarrubias, at the time our Branch Manager in Paso Robles. “I knew Rob, and CoastHills had helped me with some personal loans,” said Robert. “They believed in us, and we made it work. Without them, we wouldn’t be where we are today.”
Where they are is on Blue Rock Road in Paso, with an impressive collection of service bays that span two sides of a newly constructed commercial complex. And where are they in business volume? Ahead of where they projected to be in three years –in just a year and a half.
“We’re all about customer service,” Keith explained. “You can even come visit your car when we’re fixing it. We know that if you treat people well, word of mouth advertising will help us grow quickly in a community like this. That’s exactly the way CoastHills has treated us from day one.”