Menu
Coast Hills

Interactive Teller Machines (ITMs)

An ITM combines the functionality of an ATM but with the added perk of being able to chat live with a Member Services Officer as if you were on FaceTime or Skype. To get started, just tap the screen and say hello.

With the help of a Member Services Officer, you’ll be able to perform the following transactions and more, as if you were in a branch:

  • Withdraw cash (in most denominations)
  • Complete account transfers
  • Make cash and check deposits
  • Make loan payments
  • Cash checks
  • Answer questions when in-branch staff are unavailable

If you would prefer to just use the ATM function, insert your card as normal and follow the prompts. ATMs are available 24 hours a day, 7 days a week.

Enjoy extended Member Service hours through the ITMs:

Mon - Thurs: 9 a.m. to 5 p.m.
Fri: 9 a.m. to 6 p.m.
Sat: 10 a.m. to 1 p.m.

Where are ITMs located?

We currently have ITMs located at our Nipomo, and Santa Maria (Betteravia) branches.

Nipomo offers a walk-up ITM while Santa Maria (Betteravia) offers both walk-up and drive-thru – so you don’t even need to leave your vehicle.

Where are ITM Member Services Officers located?

Our Member Services Officers are located at the Santa Maria (Betteravia) branch, which is our new corporate headquarters.

How do you use an ITM?

Watch the video below to see step-by-step how to get started, what you'll need for your transaction and more!